Reveal Field eTutorial (for admin/dispatchers)

Reveal Field is an integrated solution that helps dispatchers, administrative personnel and business owners maintain visibility of vehicles, technicians and jobs. This solution allows you to:

• quickly access each technician’s availability,
• use drag and drop scheduling,
• capture customer information and important job details,
• assign one or more technicians to a job at once, and
• know a technician’s ETA to a jobsite, potential delays……. and more!

This course demonstrates how to:

• use key features of Verizon Connect Reveal Field,   
• create and edit driver and technician profiles,
• create and dispatch new jobs to your technicians,
• edit and add appointments to existing jobs,
• customize settings and templates,
• view job statuses and alerts, 
• view Live Map integrated features,
• and view customer ratings.