Reveal Non-Powered Asset Hardware Troubleshooting Video
A rapid troubleshooting guide to help you diagnose and resolve offline trackers so your assets stay visible.
Non-powered assets are classified as stationary assets that do not have their own power source, such as: generators, compressors, containers, tanks, parked trailers, dumpsters, trash bins, and portable toilets.
If your non-powered asset is not reporting, the troubleshooting steps contained in this video may help resolve the issue. If it’s necessary to contact Support, you can communicate steps you have already performed to quickly move toward a resolution.